SHIPPING & RETURNS
SHIPPING POLICY
Our shipping information policy ensures a smooth and efficient shipping experience for our customers.
1. Order Processing: Orders will be processed within 2 business days, excluding weekends and public holidays.
2. Shipping Methods: We USPS and UPS shipping options (we prefer UPS), with carriers varying by location and order nature.
3. Shipping Timeframes: Estimated delivery timeframes will be provided at checkout, though they may vary due to unforeseen circumstances.
4. Shipping Charges: Shipping charges are calculated based on order weight, dimensions, destination, and selected shipping method.
5. Tracking Information: Once shipped, we'll provide a tracking number for you to monitor your package's progress.
6. Address Accuracy: Please ensure accurate and complete shipping address details to prevent delivery delays or non-delivery.
7. Order Status Updates: We'll notify you via email about your order's status and provide online access to check its progress.
8. Lost or Damaged Packages: In the rare event of loss or damage, contact our customer support for resolution.
By placing an order, you agree to comply with our shipping information policy. For further assistance, contact our customer support team.
RETURN & EXCHANGE POLICY
Our return policy is simple and hassle-free. If you are not completely satisfied with your purchase, you can return it within 30 days of the purchase date.
The item must be in its original condition and packaging and unused, with all tags and labels attached. Please include the original receipt or proof of purchase. We will gladly provide a refund or exchange for the returned item. However, please note that certain items, such as personalized or perishable products, may not be eligible for return.
For more details, please contact our customer service team. Your satisfaction is our priority, and we strive to make your shopping experience enjoyable and convenient